Privacy Policy

Last updated: January 2026

Overview

FileShrimp ("we", "our", or "us") respects your privacy. This policy explains how we collect, use, and protect your information when you use our desktop application and services.

Information We Collect

Account Information

When you create an account, we collect your email address and password (securely hashed). This is used for authentication and communication about your account.

Usage Data

We track basic usage metrics such as the number of files processed and credits used. This helps us provide accurate billing and improve our service.

File Processing

We do not store your files. When you process files with FileShrimp:

  • Images/frames are sent to the AI service for analysis
  • Only thumbnails are transmitted, not full files
  • Images are not stored by us or used for AI training
  • Processing happens in real-time and data is discarded after

How We Use Your Information

  • To provide and maintain our service
  • To process payments and manage your credits
  • To send important updates about your account
  • To respond to support requests
  • To improve our service

Third-Party Services

We use the following third-party services:

  • Anthropic (Claude AI) - For image analysis. Images are processed according to Anthropic's privacy policy.
  • Supabase - For authentication and database services.
  • Stripe - For payment processing. We do not store your payment card details.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits

Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and data
  • Export your usage history

To exercise these rights, contact us at support@fileshrimp.com.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes via email or through the application.

Contact Us

If you have questions about this privacy policy, please contact us at support@fileshrimp.com.